Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit ou shop at www.alineastore.com (Alínea Store).

Alínea Store, within the context of its commercial activity, and to offer best experience possible to its customers, needs to collect some personal data from customers. However, we respect your privacy, and we won't collect any personal information without the customer's prior consent.

The customer's interaction with our website also requires, in some cases, the collection of user's personal information; in other cases, in order to improve our website navigation and performance, the collection of data from your computer via tiny files commonly known as cookies.

Alínea Store's Privacy Policy is intended to clearly describe how we collect, use, share, and protect the personal information of our customers when they use our services or visit our website.

Alínea Store doesn't sell any personal data from customers or users.

 

Privacy Policy

Your privacy is important to us. It is Alínea Store's policy to respect your privacy regarding any information we may collect from you across our website, Alínea Store, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

 

Cookie Policy for Alínea Store

This is the Cookie Policy for Alínea Store, accessible from URL www.alineastore.com (Alínea Store).

 

What Are Cookies

As is common practice with almost all professional websites, our website uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or break certain elements of our website's functionality.

 

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

 

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your web browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this website. Therefore, it is recommended that you do not disable cookies.

 

The Cookies We Set

Alínea Store uses different types of cookies, which are described below:

i) Essential Cookies: Some cookies are essential in order to access specific areas of Alínea Store's website, allowing navigation and usage of its applications, as well as access to secure areas of the website, by logging in. Without these cookies, services that need them cannot be provided;

ii) Functional Cookies: These cookies allow us to remember user's preferences related to the website navigation, without the need to re-configure and personalize each time you visit;

iii) Analytics Cookies: These cookies are used to analise how the user uses our website, allowing us to highlight products or services that might be of your interest, as well as monitor the website's performance, getting to know which pages are popular, the most efficient linking method between pages, or to determine why some pages might get error messages. These cookies are used for statistical creation and analysis only, without ever collecting any kind of personal information. This way, Alínea Store can provide a high-quality experience by personalizing what we offer, and quickly identify and fix any issues that might arise.

Regarding cookies expiration, there are two types:

(i) Permanente Cookies: Cookies that are saved on the device used to access websites (computer, mobile phone, tablet, etc.) by the web browser, and are used every time the user accesses Alínea Store's website. In general, they are used to redirect navigation according to the user's interests, allowing Alínea Store to provide a more personalized service;

(ii) Session Cookies: Temporary cookies that are generated and are available until the user ends their session. Next time the user accesses their web browser, those cookies will not be there anymore. The information they collect will allow us to manage sessions, identify supplier issues and provide a better navigation experience.

Alínea Store may also use cookies in newsletters/emails for statistical purposes, which will allow us to know if they are opened and identify clicks on links and ads inside our newsletters. The user will always have the option to disable newsletters/email communication by using the relevant option at the footer of those messages.

 

Third Party Cookies

In particular cases, we also use trusted third-party cookies. Below we will describe which third party cookies you can find on our website.

In general, we use information from customer's orders so we can process all orders placed on our website (including processing payment information, organizing the shipping of parcels, and providing receipts and/or orders confirmations). Apart from that, we use those orders details to:

  • Contact you;
  • Track our orders to identify possible risks or fraud; 
  • Provide information or advertisement related to our products or services, according to the preferences set by you.

We use the device information collected to track risks or fraud (specifically your IP address), and in general to improve and optimize our website (for example, by generating analysis about how our customers navigate and interact with the website, and to assess the success of our marketing campaigns and advertisement).

We share your personal information with third parties in order to help us use it as described above. For example, our virtual store is powered by Shopify. You can read more about how Shopify uses your personal information here. We also use Google Analytics to help us understand how our customers use our website. You can read more about how Google uses your personal information here. You can also deactivate Google Analytics here.

Personal information can also be provided to courts and relevant designated authorities, strictly in accordance with local legislation.

 

User's responsibilities

The user undertakes the responsibility to make appropriate use of the contents and information offered on the site with enunciative, but not limitative, behaviour:

  • A) Not to engage in activities that are illegal or contrary to good faith and public order;
  • B) Not to spread propaganda or content of a racist, xenophobic, betting or gambling nature, any type of illegal pornography, terrorist claims or against human rights;
  • C) Do not cause damage to physical systems (hardware) and unattainable (software) of Alínea Store, its suppliers or third parties, to introduce or disseminate computer viruses or any other hardware or software systems that are capable of causing damage previously mentioned.

 

California Consumer Privacy Act (CCPA)

Do not sell my personal information

 

More information

Hopefully, that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

This policy is effective as of 15 January 2023 9am (GMT+0).